Zeeshan - Problems of the company

THIS IS THE PERFECT EXAMPLE OF WHAT HAPPENS WHEN YOU DON'T LISTEN TO YOUR INSTRUCTOR. I SPECIFICALLY TOLD YOU GUYS TO LIST NATURE OF PROBLEM IN THREE FOUR LINES AT MAX.

However, this will be helpful in later parts of project, so don't lose hope zeeshan.

Lahore Homeopathic Store

Problems of company

1) Storage of data
Customer/Patients data is written on paper and paper takes up a lot of space in the clinic. The registers in which customer purchase data is held take up a lot of space.

2) Patients code issue – misplacement of data
Sometimes a patient loses his/her code and without the code the doctor cannot relocate the patient’s data from the shelves. Therefore, a new account has to be created which results in the duplication or the unnecessary storage of more data.

3) Searching – Time consumption
Searching for a particular patient’s data through the bundles of paper takes time.

4) Updating of patients data
Updating and editing of patients’ data and reports cannot be properly done on papers and registers because editing cannot be done and also due to the fact that it will require more paper.

5) Expenses on paper
Money will have to be spent for buying more paper to store the patients’ data.

Due to these reasons, the efficiency of the medical store is dropped and it sometimes results in customer dissatisfaction. Therefore a computerized system will be needed in order to increase efficiency and speed up the service in the store.



Aims of the new system:

The aims of the new computerized system will be to ensure a more efficient running of the store with a quicker customer service. This will ensure a smooth running of the system with customer satisfaction, better time management and improved good will.


Objectives of the new system

1) Storage of all data within the computer
All data will be stored in the computer so that data mishandling and misplacement can be avoided. Therefore, the patients’ code numbers can also be kept safely with the doctor.

2) No usage of paper
If all data is stored in the computer then there will be no use for paper and therefore the expenses on paper will be avoided.

(reduced stationary support will be required. A STORE will not stop using paper just because it has a database!)

3) Easy updating and editing
The patients’ data can be easily edited and changed and all progress and medicine formulas will be saved easily and there will be no data misplacement.

4) Search time will be reduced
With a computerized system there will be easy, quick and efficient searching of files in the database.

5) Copies of the recites can be kept at the clinic in the computer – Backup Data
All recites of all customer sales can be kept at one place and in this way the customer cannot make a false claim.

6) The new system will satisfy the customers in a good way
An efficient system in which all the required data is kept intact will satisfy the customer and will be much easier for the doctor to use.
(satisfy customer, HOW? Be specific about your objectives. Realist, and not an idealist)

7) Higher data security
Passwords can be used on the data so only authorized personnel can access it.

8) Easy Billing
Bills and recites can be prepared easily on the computer and a copy can be kept in the clinic as well as with the customer.

9) Improved financial management
A database management system can be used to assist input and output processes.
(Makes No sense. You have to LINK the outcome with your project. HOW will you achieve.)
10) Customer count
The arrival of customers within a particular span of time can be isolated.

11) Immediate and quick data storage
The data can be immediately entered and saved safely in the computer. The system will make processes faster.

12) Reports can be generated after some time.
(Some time?? Reports are generated Within SECONDS)